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EP 161: The ROI of Brand Loyalty and Building Loyalty through Brand Storytelling

161
44:17

What is the value of a loyal audience?

This is a big question that many brands ask themselves as they evaluate whether or not to pursue brand storytelling. In this episode, we explore the dollars and cents of customer loyalty, how brand storytelling builds loyalty with an audience, and how the countless decisions in the filmmaking process are opportunities to either build or break trust with a brand's audience.

Takeaways

- Brand storytelling helps differentiate a brand and build an engaged and loyal audience.

- Building trust through brand storytelling can have a significant impact on a brand's bottom line.

- Transitive trust is a powerful tool in brand storytelling, where trust in characters on screen translates to trust in the brand.

- Resonating with the audience, choosing appropriate locations, ensuring authenticity, and paying attention to supporting details are crucial in building trust through brand storytelling.

About the Backcountry Marketing Podcast

As a marketer in the outdoor industry, the odds are stacked against you. Does this sound familiar? “You’re part of a small, talented, yet overworked team with a limited budget facing hundreds of ways to grow your brand and stand out in a sea of sameness. Some days you feel like quitting and getting a corporate job that pays more but then you realize, I get to work in an industry that some people only dream of working in. Sure the challenges are real, but this is better than a cubicle right?”

If this sounds like you, you’re not alone. Consider this podcast your guidebook to navigating the ever-changing world of marketing. This podcast is produced by Port Side Productions, a video production company that works with outdoor + athletic brands to help them stand out, launch products, build brand equity, and grow their business. Why would a video production company start a marketing podcast? Because we believe that great marketing is great storytelling. Stories come in all shapes and sizes and at the end of the day marketing is all about communication. People talking to people. People tell stories. People are emotionally driven individuals. Our job is to help bridge the gap between your brand and your people. 

If you need help bringing your next video project to life, check out our website to learn more. If not, enjoy this episode and discover other resources below:

Booklist | Here's our curated list of recommended books over the years.

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Episode Transcript

Next Episode

163
13:40

EP 163: The Bedrock of Storytelling - The Art of the Interview

Featuring
Cole Heilborn
Producer | Port Side Productions
The Archive

250+ hours. 150,000+ minutes. Six years of outdoor marketing conversations.

What if you could search all of it?

We’ve spent years talking with the people shaping the outdoor industry—marketers, creatives, founders, strategists, and brand leaders—about what works, what doesn’t, and where the industry is headed.

Now, instead of digging through hundreds of episodes, you can search the entire Backcountry Marketing archive and find the conversations, ideas, and insights you need in seconds.

Search the Archive

Be quick to listen, slow to speak

Give the audience a reason to care

Lead with empathy

Goal first, story second

Ask harder questions

Bellingham, WA
360.383.7721
cole@portsidepro.com
Proud member of The Conservation Alliance